Privacy Policy

1. Introduction

Cricket Kit Repair Clinic Private Limited ("CKRCPL", "we", "us", or "our") operates the website www.cricketkitrepairclinic.site. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

Information you provide directly:

• Full name, email address, and phone/WhatsApp number
• Pickup and delivery address
• Details of cricket equipment submitted for repair
• Payment information (processed securely via third-party gateways)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

• To process and fulfill repair service bookings
• To communicate order updates via SMS, WhatsApp, or email
• To improve our website and service quality
• To send promotional offers (only with your consent)
• To comply with applicable legal obligations

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

• Service partners: Logistics providers for pickup and delivery
• Payment processors: Razorpay or UPI partners for secure transactions
• Legal authorities: When required by law or court order

5. Cookies

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You may disable cookies through your browser settings, though some features may become unavailable.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and limited access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, contact us at info@cricketkitrepairclinic.site.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of our services constitutes acceptance of the updated policy.